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Lagos, Rivers, FCT customers affected as MTN internet service suffers downtime

MTN Nigeria says customers in some parts of Lagos, Oyo, Rivers, Delta, and the Federal Capital Territory (FCT) are experiencing disruptions to its services, following a downtime in its FibreX internet service.

 

The telecom company confirmed the development in a notice to customers on Thursday, saying its services may be temporarily unavailable in the affected areas.

 

“We’re experiencing network challenges in some parts of Oyo, Lagos, Rivers, FCT and Delta States and our services may be temporarily unavailable as a result,” MTN said.

 

The company said its engineers are working to restore services.

 

 

“Our engineers are working to restore services as soon as possible,” the statement reads.

 


In a separate message to customers, MTN said it is aware that some subscribers are having difficulties using the service.

 

“Dear Customer, we are aware some of our customers are having challenges using our services,” the company said.

 

The company did not disclose the cause of the network challenges or provide a timeline for the full restoration of services.

 

  

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