COVID-19: MTN suspends charges


In recognition of the Federal Government’s efforts to curb the spread of the CoronaVirus pandemic (COVID-19), MTN Nigeria has announced the Y’ello Hope Package, a series of measures to support MTN customers and communities.



This is in addition to the measures outlined by the Nigeria Centre for Disease Control (NCDC) to reduce the risks of spreading the virus.

MTN said it is suspending transaction charges on its Cash2Cash service, for four weeks from next Monday. Cash2Cash is the flagship service of Y’ello Digital Financial Services (YDFS), a subsidiary of MTN, which helps Nigerians send and receive money from any part of the country without a bank account.

With easier access to distance payments, customers are able to practise social distancing, which has been identified by the NCDC as a means of reducing the rate of transmission of COVID-19.

MTN, in partnership with NCDC, will also send SMS updates to customers on precautionary measures to take to avoid the virus. Furthermore, the company also substituted its carrier name on customers’ mobile devices for “stay safe”, a message that customers responded that they found reassuring. MTN Customers can dial *223# to locate the closest MoMo Agent to their location and take advantage of the FREE Cash2Cash service.
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  1. In my location - kuwait, network companies are giving 5Gb everyday since the outbreak of covid 19, MTN are fooling themselves in Nigeria

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  2. This is not what we need at this time we Nigerians we need free Internet access so that we can be well inform about the deadly virus a platform where we checks in more about the virus and any available breaking in

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    Replies
    1. What we need is internet access

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  3. This is good and may Allah protect us about any kind of infection ameen

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  4. This is good and may Allah protect us about any kind of infection ameen

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  5. Please let's consider the less previledge, they're dying of hunger.This is what we ought to do.

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  6. Mtn is not treating us well in this critical situations we are in.

    What is really difficulty about giving us free data at least 3gb so we can be online for important information? At this time the only way we understand our environment is through data.

    This guys should show us that we important to them in a time like this.

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  7. Free internet services will help us Nigerian to know what is going on in Nigeria and other part of the world concerning this covid 19 dreaded disease

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  8. Free internet services is the most want at this period

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  9. Free internet services will help us Nigerian to know what is going on in Nigeria and other part of the world concerning this covid 19 dreaded disease

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  10. Nonsense! Give us free internet to be current about the happenings and not to be bored while at home....do the needful and stop claptrapping

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  11. Enter your comment... Please give us free internet

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  12. Free data we help alot to some of us who can be able to aleast go online to see what is currently happening in our Country and the world at large to avoid fake News and them say, them say please MTN Manager should look into this matter seriously. God Bless us.

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  13. Is this all MTN can do to Nigerians?

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  14. Musaharuna5555@gmail.comMarch 26, 2020 at 9:39 PM

    Realy, we need internet service so that to check what is going on in the world

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  15. MTN.. All i can say to u people is,
    everyday is for the thief but one day will definitely be for the owner.

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  16. Yes give us free data like 3gb everyday for us to be able get the latest information about the covid19 update

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  17. Yes give us free data like 3gb everyday for us to be able get the latest information about the covid19 update

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  18. I was keen to hear something like free internet service, mtn plz go and stay indoor as well

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  19. What we need at this present moment is to access the internet freely So as to be updated about the news 'ccovid19 globally,since we are self isolated now

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  20. Only if all these network can be of help to Nigerians, despite how we subscribed and recharge non of u can give out free internet browsing....yet u chop the one we purchase like noodles

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  21. Mtn should be of help now
    ...with free browsing

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  22. You people are not serious why will you be bothering us with this nonsense
    You want us to be going around for transaction while the federal gov't already announce to everybody to stay indoor

    ReplyDelete

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