Fintech firm OPay has involved the Department of State Services (DSS) and the Nigeria Police Force in investigating false social media reports claiming the company is shutting down its operations in Nigeria.
Chief Legal Counsel Akinfolabi Rokosu made the disclosure on Wednesday during a press conference streamed on the company’s YouTube channel. He said the DSS, police and other relevant agencies are actively looking into the matter, and that OPay is fully cooperating by supplying evidence to help identify those behind the claims.
“While the DSS and the Nigeria police, among the relevant law enforcement agencies, are currently and intensively investigating this matter, we are fully cooperating with the ongoing investigations being conducted and have provided the necessary evidence to identify those responsible for it,” Rokosu stated.
He added that the company would take legal action against those who created and spread the harmful information, warning that anyone engaging in similar conduct should expect the full consequences of the law. “This is not about silencing anyone. Opay is not going to be silenced,” he said.
OPay’s Chief Operating Officer and Chief Technical Officer, Dotun Adekunle, stressed that the company remains fully operational with no intention of exiting Nigeria. “OPay is here, OPay is operating, and OPay is going nowhere,” he said.
He noted that the circulating message falsely claimed a shutdown from September 1, 2026, yet the company is still running on September 2. Adekunle urged customers not to act on social media or messaging-platform alerts without verifying them through official channels, emphasising that even widely shared or convincingly designed messages can be completely false.
The episode stems from a viral notice that appeared on Sunday, purporting that OPay would suspend operations from September 1 and advising users to withdraw funds.
OPay had earlier labelled the notice false and directed customers to its official communication channels. On Monday the company also asked an X user who posted about the alleged shutdown to retract the claim and apologise; the user subsequently deleted the post and issued an apology.
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