Air Peace has offered lawyer and human rights activist Inibehe Effiong a 25 per cent discount on a one-way ticket on any of its domestic routes as compensation for a delayed Lagos-Enugu flight.
The offer was made in compliance with a directive from the Nigeria Civil Aviation Authority (NCAA).Effiong disclosed the compensation in a post on his X account on Wednesday, sharing a copy of an email he received from the airline’s call centre.
In the email, Air Peace apologised for the disruption of flight P47100 from Lagos to Enugu on September 21, 2026, and confirmed it had approved a discounted ticket (excluding tax) as compensation for the inconvenience.
To claim the ticket, passengers must email the airline with their old booking reference, a scanned copy of their travel passport, and details of their new flight itinerary (route, date and time).
The offer is valid for six months from the date of the email, excluding the period between December 15, 2026, and January 15, 2027.
Recall that the NCAA directed Air Peace to compensate Effiong and other affected passengers after a preliminary investigation found the airline had sent them an incorrect notification about the flight.
The service was originally scheduled to depart Lagos for Enugu at 6:45am on Monday.Effiong had accused the airline of irresponsibility.
He said he arrived at Terminal One of the Murtala Muhammed Airport at about 5:50am for the flight, only to be told, along with other passengers, to wait.
The flight was eventually delayed until 4:50pm, causing him to miss a scheduled court appearance in Enugu State.The NCAA’s Director of Public Affairs and Consumer Protection, Michael Achimugu, confirmed that the delay was a ripple effect of an earlier disruption on Sunday night.
He directed the airline to compensate affected passengers in line with Part 19 of the NCAA Regulations 2023.Reacting to the compensation offer, Effiong said the gesture did not address what he described as the airline’s recurring poor service culture.
“This modest effort by Air Peace to assuage me and other aggrieved passengers should not detract from the fundamental issue, namely: the perennial lacklustre, arrogant and frustrating attitude of the company,” he stated.
While commending the swift response of Achimugu and the NCAA, Effiong insisted that a stronger regulatory framework is needed to protect air passengers’ rights.
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