Uber Technologies has reaffirmed its willingness to engage in dialogue with drivers following a strike by app-based transport operators that has disrupted ride-hailing services in Lagos.
The protest, which began on Monday and continued through
Tuesday into Wednesday, has impacted major platforms including Uber, Bolt, and
inDrive.
Drivers withdrew their services by logging off the apps in
protest against rising operational costs, low fares, and what they described as
challenging working conditions.
Representatives of the drivers have called for fare
adjustments, lower commission rates, and stronger protections for operators.
The ongoing strike has significantly reduced the
availability of rides across Nigeria’s busiest city, leaving commuters to
grapple with limited transport options.
In a statement obtained by DAILY POST on Wednesday, Uber
stressed the importance of maintaining open communication with drivers.
“Drivers are at the heart of our business, and we remain
committed to engaging constructively with them through regular roundtable
discussions,” the company said.
Uber further noted that its platform is designed to serve
both drivers and riders, adding that achieving a balance between the interests
of both groups remains central to its operations.
“Uber operates an incredibly large and dynamic marketplace,
but it only works when it works for all users, riders and drivers. Aligning our
joint interests is a fundamental principle in how we run our platform,” the
company added.
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