The Head of Civil Service of the Federation, HCSF, Mrs Didi
Esther Walson-Jack, has declared that all the federal ministries in the country
have now gone paperless.
According to her, every ministry has been digitalised and no longer needs papers to carry out any government activities.
Addressing the press on Wednesday, she said that over
100,000 email accounts have been created for civil servants on the GovMail
platform, adding that all civil servants now have official government email
addresses, ensuring they operate with official email identities for secure,
professional and auditable government communication at scale.
The HCSF explained that henceforth, no federal ministry
would accept any paper correspondence but only scanned letters sent through the
appropriate email addresses.
She added that the Federal Civil Service has now expanded
its digital efforts to include 38 Ministries and Extra-Ministerial Departments,
MEMDs, comprising 33 Ministries and five Extra-Ministerial Departments,
including the State House, the Office of the Secretary to the Government of the
Federation, the Office of the Head of the Civil Service of the Federation, the
Federal Civil Service Commission, and the Office of the Accountant-General of
the Federation.
Walson-Jack said, “This strengthens sovereignty over
official correspondence, enhances responsiveness across MDAs, and reduces reliance on unofficial communication
channels.
“Additionally, GovMail is saving the Federal Government
billions of Naira annually by reducing dependence on fragmented,
agency-specific external email subscriptions and licenses, delivering better
value-for-money.
“Engagements are ongoing with telecommunications providers
to make online access more affordable for Ministries and Extra-Ministerial
Departments and to enhance the reliability of connectivity needed for digital
workflows.
“At the same time, a sustainable pricing model is being
created to keep digitalisation platforms affordable, scalable, and maintainable
over the long term, ensuring service continuity and value-for-money for the
government.
“To consolidate these gains and end the culture of
paper-based bureaucracy, the 38 Federal Ministries and Extra-Ministerial
Departments will no longer accept paper submissions through their physical
registries.
“All correspondence to the MEMDs should now be sent to the
official registry
email addresses, which can be found on the Office of the
Head of the Civil Service of the Federation website.
“Citizens can also now track their correspondence with
individual MEMDs through the Federal Civil Service
Paperless portal. In simple terms, a paperless Civil Service
means that Citizens and the International Community no longer need to send
traditional paper letters with envelopes to communicate with the Federal Civil
Service.
“Instead, a scanned letter sent via email or correspondence,
with attachments from a personal or organisational email address, to any MEMD
would be sufficient.”
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