On Wednesday, hundreds of demonstrators gathered outside the Central Bank of Nigeria (CBN) headquarters in Abuja to protest alleged fraudulent practices by banks and the mistreatment of customers.
Organized by a coalition of civil society organizations (CSOs), the protesters delivered a petition to CBN Governor Olayemi Cardoso.
Led by Flora Elekwa, the CSOs’ director of mobilization and advocacy, the group carried placards with messages such as “Conspiracy,” “Forgery,” “Criminal Breach of Trust,” “Taking a Loan Is Not a Crime,” “Stop Suffocating Your Customers,” and “Make Loan Repayment Transparent,” highlighting their grievances against banking practices.
Elekwa told CBN officials who attended to the protesters that the trend of fraudulent activities occasioned by unwarranted deductions is becoming alarming and portrays the banking sector in a bad light.
“These charges amount to a loss of millions of naira by bank customers, to the effect that banks declare trillions yearly as profit at the detriment of the customers who lacked the voice to complain,” she said.
“Even the regulatory agencies seem to be helpless in this situation.
“The street protest and advocacy march are aimed at drawing the attention of the government, regulatory authorities, and the general public to these unwholesome, illegal practices with a view to rectifying the situation.”
Addressing the protesters, Hakama Sidi-Ali, the CBN acting director of corporate communications, said their grievances would be addressed.
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