The National Orientation Agency (NOA) has commended the
Joint Admissions and Matriculation Board (JAMB) for its handling of the glitch
that marred the 2025 Unified Tertiary Matriculation Examination (UTME).
In a statement signed by Paul Odenyi, deputy director of
media and communication at the agency, Lanre Issa-Onilu, the NOA’s director
general, praised Ishaq Oloyede, JAMB’s registrar, for “his integrity in
admitting the board’s lapses”.
Issa-Onilu urged JAMB to go a step further by compensating
candidates affected by the errors.
He added that while acknowledging mistakes is important,
taking remedial action is crucial for restoring trust.
“The Agency described JAMB’s open acknowledgement of its
lapses as a rare and commendable act of leadership, one that reflects a deep
sense of institutional responsibility,” the statement reads.
“This act of forthrightness is not only a testament to
Professor Oloyede’s personal values but also aligns with the principles of the
National Values Charter (NVC), which enjoins all public institutions to operate
with the highest standards of transparency and accountability.
“While recognition of mistakes is the first step, redemption
and restitution are other necessary steps to be taken.
“Having decided to provide another opportunity to the
candidates as a way of redeeming the errors, it is imperative that JAMB
considers appropriate compensation to mitigate the stress and anxiety these
candidates may have suffered.
“JAMB’s example should serve as a model for other public
institutions. When institutions own their mistakes and act to correct them,
they earn the respect and confidence of the people.”
On Wednesday, JAMB admitted to a technical error that
compromised the integrity of the 2025 UTME in 157 centres.
The JAMB registrar said the results of 379,997 candidates
were affected.
Oloyede said the board discovered discrepancies linked to
faulty server updates in its Lagos and south-east zones.
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