Access Bank has offered to pay stamp duty charge for
February to April on behalf of its customers.
It also said deductions made between Saturday and Sunday
would be reversed to customers.
In a statement on Sunday, the bank said it recognised that
it is a tough period for customers.
The bank’s customers had complained using various social
media platforms on Saturday and Sunday over stamp duty deductions.
“We have considered your feedback and have decided to pay
the stamp duty on our customers’ behalf for the affected period only,” the bank
said in a statement.
“This means that individuals and SMEs who were debited for
the accumulated stamp duty charge for February to April 2020 will be refunded.
“While we still have to remit these funds via the CBN to the
federal government, we realise that we got it wrong by debiting our customers
late, and we are refunding the affected stamp duty charge today to all affected
customers.
“We hope this gesture goes some way to make this better.”
In an earlier statement, the bank had notified customers
that it did not deduct stamp duty charges on transactions that occurred between
February 1, 2020, and April 30, 2020.
The 2019 finance act provides that bank customers pay a N50
stamp duty charge on every N10,000 deposit.
I left Access bank long ago because of the reckless manner they treat their customers. Above all, they continuously make sundry deductions from customers accounts under spurious and various guise. When you go for explanation they will act as if they are doing you a favour. Impunity galore!
ReplyDelete