WATCH VIDEO BELOW...
As shared on the official Facebook page of Ikeja Electric Plc
In the course of carrying out their lawful duties, our staff are often assaulted by ‘consumers’ who attempt to prevent them from performing their responsibilities.
This video is a typical illustration and it captures an irate woman, a resident of Igbogbo in Ikorodu, threatening to harm an IE staff who was in the process of disconnecting her from power supply because she has consistently failed to pay her electricity bill.
In a show of utter recklessness, she threw caution as well as her dignity and wrapper to the wind, to demonstrate her penchant for violence while raining curses on the member of staff who was only doing his job.
She was so incensed that she failed to see the risk of electrocution she exposed herself to by touching the ladder without any protective gear on. The situation could also have quickly escalated beyond control if the ladder lost its footing and caused our staff serious bodily harm or worse.
It took the intervention of other residents of the community to contain her.
Ikeja Electric wishes to remind the general public that we maintain our zero tolerance stance on assault on any member of staff and will not hesitate to seek legal redress against any person who assaults any member of staff.
Assault is an offence punishable under Nigerian law and we shall ensure that justice is served on persons found guilty of assaulting our staff.
We have put various channels in place to address customer complaints and we are using this medium to advise aggrieved customers to seek redress through the appropriate channels.
This is an indication that the masses are angry wth everything about IE. if you had issued her a prepaid meter, will there be any need for all these. Stop giving excuses for your ineptitude and do the needful, this kind of situation wouldn't have arisen in the first place. I will do worst. I paid N8K monthly for electricity that is not available whereas my colleague consumed less that N2k on his prepaid meter in same neighborhood. What do you expect? Abeg
ReplyDeleteDon't mind them. A set of idiots. The wpman was even slow in her action. She would have done damages to the ladder. She knew why she is fighting. May be the staff once upon a time has collected money from her. She must have a reason for doing what she did. Let us hear her frustrations. However, for the woman, I would have advised she sets the staff up by bribing him. I know he would have fallen for that. It sucks.
ReplyDeleteIkeja Electric,There is no need posting this video. The government told your company to distribute prepaid meters, you refused however if people pay as high N70,000 to purchase prepaid meters that should be distributed free. The activities in your company is so shoddy that customers don't know their rights anymore. If you go to Ikorodu, the house owners erect polls, electrify the poles and two weeks after IE officers are in your place to disconnect the light they never supported you for.
ReplyDeleteIE !!! Do you know your staff collect N10,000 for registration that should be free???? Do your investigations.
People are really angry with the way you treat them. This system we run with privatized electricity is very unfair to consumers.SO IE, if you run efficient and transparent company, your staff might get more of this.